PAQT Robidus verzuimsoftware integratie

Robidus supports companies in the effective implementation of social security for employees. This requires topical, correct data, which is stored in the HRControlNet platform. Through this platform, all related processes are automated and aligned with current laws and regulations, ensuring compliance. PAQT developed an efficient, scalable middleware application that integrates this platform with customers’ own HR software. 

PAQT robidus bart mutsaers
PAQT is a great partner to work with. They quickly understood what we were looking for, and a robust, secure portal was developed on that foundation. This allows us to connect new customers to our HRControlNet system fast and collaborate with them on social security.
Bart Mutsaers Manager customer services
PAQT robidus

About Robidus

Robidus operates in the domain of social security – a dynamic field of laws, regulations, and provisions. It aims to increase the employability of employees. With a team of 350 professionals, we work for 600 corporate contacts. Our goal is to encourage labor participation, control absenteeism, and comply with legal obligations. 

Time-consuming custom connections 

 Through Robidus’ platform, users investigate, among other things, which part of absenteeism costs can be transferred to the UWV (Employee Insurance Agency). To this end, it’s crucial to pass on absenteeism data in a correct, timely manner. However, many customers use their own software to register absenteeism. Processing data from these different applications is crucial to create added value and guarantee a high quality of service. 

The solution: middleware 

To prevent Robidus from having to create a new connection for each absenteeism package, PAQT developed an advanced middleware application. Middleware is software that interconnects different information systems without establishing a 1-to-1 connection. 

The new application standardizes the communication between customer systems and the Robidus platform. That makes it possible to connect new customers considerably faster, and the delivery process is fully automated. 

PAQT hr software
PAQT middleware systemen

Stable and secure 

The application integrates absenteeism software and processes a lot of privacy-sensitive data. The pilot started with no less than 15,000 employees. It goes without saying that maximum security and stability are required when working with this type of data. That is why middleware is entirely developed according to the CIA triad, which stands for confidentiality, integrity, and availability. This model also forms the basis for the ISO 27001 and NEN 7510 certifications. 

Robidus saves time in two ways: custom connections are no longer necessary, and if absenteeism data is entered incorrectly, the customer automatically receives a notification. 

Ready for the future 

The pilot was successfully implemented in mid-2019. Now, more and more customers are successfully connected to the platform. Other packages will also be connected to HRControlNet in the future, allowing Robidus to offer its customers an automated solution for delivering absenteeism data. This way, the customer will have more time to focus on their core processes. 

Figures at a glance

  • Successful processing of data after connecting the first 3 customers 
  • Hundreds of absenteeism registrations and mutations per day 

Application information

  • Microservice architecture through Lumen (Laravel micro-framework) 
  • Security by design: it’s extra secure because a web interface is not available 
  • Full-fledged connection with Robidus’ API 
  • Universal integration for a connection with AFAS (other packages will be added) 

Interesting facts

  • If absenteeism is entered incorrectly, the right people will automatically be notified 
  • Only encrypted connections and strict security protocols 
  • ISO 27001 and NEN 7510 certified 

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Maurits Dijkgraaf